Privacy Policy

1. Information We Collect

1.1 User Information: When you create an account with CompScan.AI, we may collect personal information such as your name, email address, company name, and other relevant details necessary for providing our services.

1.2 Competitor Data: To deliver our competitor analysis services, we collect publicly available data from various social media platforms, including but not limited to posts, ads, engagement metrics, and audience demographics. We do not collect any private or confidential information from these sources.

2. How We Use Your Information

2.1 Service Provision: We use the information collected to provide, maintain, and improve our services, as well as to communicate with you about your account, updates, and relevant offerings.

2.2 Data Analysis: The data collected from social media platforms is analyzed using AI and machine learning algorithms to generate insights, trends, and strategic recommendations for our users. This analysis is performed in an aggregated and anonymized manner.

2.3 Communication: We may use your email address to send you service-related notifications, updates, and promotional messages. You can opt-out of receiving promotional emails at any time by following the unsubscribe instructions provided in the email.

3. Data Sharing and Disclosure

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our services, such as hosting, data analysis, and customer support. These providers are obligated to maintain the confidentiality and security of your information.

3.2 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as to meet national security or law enforcement requirements.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.

4. Data Security

4.1 We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

5.1 You have the right to access, update, or delete your personal information. You may also object to the processing of your personal data or request a restriction on its use. To exercise these rights, please contact us using the information provided below.

6. Changes to this Privacy Policy

6.1 We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the bottom of the policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at support@compscan.ai.

By using CompScan.AI, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms and conditions.

Last Updated: 18th August 2024